Cannot get past account details on log in
Cannot get past account details on log in
January 20, 2017 06:25PM
Please help.

I have just downloaded Polar navy Ns and have also just paid for Charts for UK and Ireland. However, when I log in I can only get as far as account details and I can see that these charts are available to me. I cannot get any further than that.

When I open Polar Navy from my applications I am prompted to put in log in details and when I do the message I get is;
Account error Unknown user Please check account email (10130)

See attached screenshot.

I am using Macbook pro Yosemite 10.10.2

Can you please help me with this.

R kennedy
Attachments:
open | download - polar view PDF.pdf (498.1 KB)
Re: Cannot get past account details on log in
January 21, 2017 01:19PM
Please submit support ticket (by following the right side link at the top level of support website) so we can verify your account information.

--
Polar Navy Support
Please log in to post in this forum.

Click here to login