Chart Download Error window
CEC
Chart Download Error window
February 08, 2019 03:28PM
It has been a few months since updating the NOAA raster and ENC charts. Now when attempting to do so, "find charts" works ok, but when I select some charts and try to download them, this error window appears behind the progress window and no download happens. If I click OK on the error window, the download progress window disappears as well. I tried this on the boat laptop as well as my home computer (both Win 10 home edition) with the same result. PV at home is ver 3.0.5 and the laptop is ver 3.0.3.

How do I fix this?
Regards,
CEC
Re: Chart Download Error window
February 08, 2019 03:51PM
What specific charts are you trying to download?
Could you please attach a screen capture showing the error window content.

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Polar Navy Support
CEC
Re: Chart Download Error window
February 08, 2019 04:08PM
Thank you for your attention.
Attached is the PolarView screen. I moved the progress window so the error window could be read.

Interestingly, the progress window stays on top of everything, even when I changed focus to a different app to prep the attached screen shots. This is the 2nd file showing it staying on top.
Attachments:
open | download - chart download error.jpg (861.8 KB)
open | download - chart download error2.jpg (583.5 KB)
Re: Chart Download Error window
February 08, 2019 05:57PM
Thank you for the report. A bug fix release is coming shortly.

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Polar Navy Support
CEC
Re: Chart Download Error window
February 13, 2019 08:11PM
Ver 3.0.8 fixed this issue.

Thank you!!
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