Page 1 of 33 Pages: 12345 
Results 1 - 30 of 982
The most common explanation for issues like these is a transparent proxy or other similar security appliance somewhere on the network that prevents connections to our data servers.
Since charts and GRIB data come (in part) from the same backend, any access issues on our end would affect both data sets and any other network transactions in PolarView.
by Polar Navy Support
- PolarView NS
There is no option to add individual compass corrections, unfortunately.
by Polar Navy Support
- PolarView NS
Are you able to use any other download services in PolarView, i.e. charts?
by Polar Navy Support
- PolarView NS
Thank you for the report. A bug fix release is coming shortly.
by Polar Navy Support
- PolarView NS
What specific charts are you trying to download?
Could you please attach a screen capture showing the error window content.
by Polar Navy Support
- PolarView NS
PolarView is using the same TCD format that is used by XTides, as described here:
You should be able to use any of the existing XTides or other TCD editing tools to produce your own data.
by Polar Navy Support
- PolarView NS
Thank you, will update (if it is still available)
by Polar Navy Support
- PolarView NS
Waypoints must be placed in a custom user-created group to be visible.
You are welcome to select all waypoints in the list under the group "All" and add them in bulk to another group.
Please note, that doing so may result in reduced rendering performance if the number of waypoints is very large (where large depends on your hardware - a modern desktop/notebook can normally handle sever
by Polar Navy Support
- PolarView NS
To update to the current 3.0.x version of PolarView, simply download and install it from here:
All of your existing configuration will be imported. If activation is required for any reason, re-login using your Polar Navy account (email address) and password.
by Polar Navy Support
- PolarView NS
The global "All" tag cannot be individually toggled. We would like to encourage users to manage their waypoints by placing them in meaningful groups.
by Polar Navy Support
- PolarView NS
There is no support for CM93 charts in PolarView.
by Polar Navy Support
- PolarView NS
The dropdown is available for the benefit of existing users who have previously downloaded ActiveCaptain data.
Due to contract agreement we had with ActiveCaptain, downloaded data is not portable and can only be used on the same PolarView installation on which it was downloaded. Unfortunately, there is no way to transfer that data from one computer to another.
If you install current PolarVi
by Polar Navy Support
- PolarView NS
You should be able to check your user permit vs. the one in the original order, if you still have the order files - ChartWorld usually includes user permit for which the order was generated in a text file in the order (I believe "upermit.txt" ).
If you are using PolarView 3.0 or above and either:
- your previous version of PolarView was also 3.0 or above, and was activated with the
by Polar Navy Support
- PolarView NS
PolarView display colors have been carefully selected for best visibility. To avoid possible misinterpretation of the data color changes of any elements are not supported.
by Polar Navy Support
- PolarView NS
Yes, you should be able to log in with the same credentials. Please note that:
1. you log in with your email address as a login (there is no "username"
2. the username and password used for this support forum are separate from your Polar Navy account (for which you register here: )
by Polar Navy Support
- PolarView NS
Thank you for the input - definitely something to consider.
by Polar Navy Support
- PolarView NS
PolarView 3.0.7 is now available and includes support for these types of messages.
by Polar Navy Support
- PolarView NS
Given that there are several bug fixes in the pipeline, the next bug fix release would hopefully be available sometime within a month.
by Polar Navy Support
- PolarView NS
You should be able to close any PolarView sub-window with a Ctrl-W (or Cmd-W on a Mac) key combination.
rmcleran Wrote:
-------------------------------------------------------
> It would be great if a user could toggle AIS Ship
> List off using a keystroke combination. Right now,
> you can bring up the AIS Ship List with
> but cannot toggle it off (have to use the pointing
by Polar Navy Support
- PolarView NS
The issue appears to be with the way the AIS device formats output UDP data. While there does not exist an actual NMEA over UDP standard, the common approach has been to send NMEA messages as-is, one per UDP packet.
Normally NMEA messages are text lines terminated by a line break byte combination.
In this case, the AIS device prepends the same byte combination to each NMEA message. I can not
by Polar Navy Support
- PolarView NS
Thank you, will check.
The easiest method to attach files of any type is to compress them into a zip archive.
by Polar Navy Support
- PolarView NS
Here is how to capture network data with Wireshark.
1. Download and install Wireshark from here: Note that it will probably require administrative permissions to run, in order to access network capture.
2. Launch Wireshark. From the top program menu select Capture->Options
3. In the options window in the text box for "Capture filter for selected interfaces" enter exactly
by Polar Navy Support
- PolarView NS
Interesting. I suspect that something is off about the way the device sends network data (if I had to guess - individual sentences are split across several UDP frames).
To debug this further we would need to get a network packet capture. Doing so does require some familiarity with network capture tools (Wireshark) and would entail installing and running it on the same system where PolarView i
by Polar Navy Support
- PolarView NS
Unusual. Let's try this:
1. Create "File Input" port in port manager
2. As an input select the same file you just created as an output in the previous message
3. Set messages per second rate of 10 or 20 (not too low), and make sure "loop over data" checkbox is checked.
4. Launch the new port
Let me know if you see any AIS targets
by Polar Navy Support
- PolarView NS
I am able to see quite a few AIS vessels from the new data capture. Most are stationary, but a few are moving.
Just to make sure:
1. You have turned on "Ship->Live Ship Mode"
2. Option "Ship->Show AIS Ships" is checked
by Polar Navy Support
- PolarView NS
To put it simply - PolarView can only display AIS ships, not other AIS targets (like navaids). The short sample you provided included only navaids, and no ships. So, there is nothing PolarView can display based on the data in that sample.
AIS targets transmit at fairly long intervals (minutes), so it is possible that ship targets would be included if we get a longer data sample. If you'd like
by Polar Navy Support
- PolarView NS
Thank you for the report!
by Polar Navy Support
- PolarView NS
I see the issue here.
PolarView AIS display supports only messages sent by other vessels (1,2,3 - vessel position report, 5 - vessel information, 18 and 19 - class B position report).
In the sample you provided there are two types of messages:
Type 4 - base station report
Type 21 - aid to navigation report
Neither message type is supported by PolarView.
by Polar Navy Support
- PolarView NS
Looks like we'll need to get that data a different way.
You will need to create a File Output port in PolarView. In port configuration check "mux out" checkbox and select an output file name. Do not change any other settings. Launch this port, and run it along with the network port. This should save AIS data directly to the selected file.
Make sure to stop the file output port be
by Polar Navy Support
- PolarView NS
To debug this further, we would need a sample of the AIS data.
The simplest way to obtain this sample is to copy several screens worth of text from the NMEA Terminal, paste it into a text editor, save as a plain text file and attach here. You may need to compress the file into a zip archive first.
by Polar Navy Support
- PolarView NS
Page 1 of 33 Pages: 12345
|
