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Activated copies of PolarView cannot be transfered to another sustem.
If you upgrade to current version, you will need to order an appropriate license or subscription.
by Polar Navy Support
- PolarView NS
Yes, the arrival mode and distance is set in the "Alarms & Settings". "Arrival" status is first and foremost an alarm and only in some circumstances (exporting data to A/P) causes additional actions to be taken - hence its location in the alarm settings panel.
Note that you can select one of several modes of action upon arrival.
- In "automatic" mode next ro
by Polar Navy Support
- PolarView NS
Although discussing CE is off topic here, I would urge you to read the following thread:
In particular, note the following reply from CE developers: "There is no relationship between the arrival circle radius and XTE. There is also nothing, aside from XTE precision in the Autopilot options, you can set (or would be possible to set) in Coastal Explorer that will impact how your autopilot
by Polar Navy Support
- PolarView NS
Specifically to the question - upon "arrival" to the current route point, the next waypoint will be sent to the autopilot. This will happen when user selected arrival option is reached.
- In a circle/distance mode, "arrival" will be declared when vessel crosses a circle of specified radius around the route point (this circle is also shown on the screen)
- In a "perpend
by Polar Navy Support
- PolarView NS
There is no way to control the turn radius, nor is it really possible with the way autopilots operate.
NMEA0183 autopilot message allows external device to provide currently desired course (and, potentially, how far off track the vessel is). It is up to the autopilot to maintain this course. There is no provision to control the exact track taken - and trying to do so by adjusting courses repeat
by Polar Navy Support
- PolarView NS
The file extension .CAP suggests that these are BSBv4 (encrypted) charts. By convention, BSBv3 files use extension .KAP.
To install these charts you need to obtain appropriate keys, and follow installation process for BSBv4, as outlined in an article on this site.
by Polar Navy Support
- PolarView NS
I was not aware that CHS now provides their charts in an unencrypted format - good news, if true.
- After you add chart directory in Chart Manager - do you see these charts listed in Chart Manager->Charts tab?
- Could you please post a screen capture showing your Chart Manager->Charts tab with these charts in the view.
by Polar Navy Support
- PolarView NS
That, unfortunately, is my fear as well.
So far no good news to report, but we shall keep up the hope.
by Polar Navy Support
- PolarView NS
There is another dialog - a common Windows "OK/Cancel" popup, that is displayed in this situation. It should be on top of the main information dialog. As the screen capture shows, it has been moved into background and not visible, however it still maintains the focus of the input.
This is, unfortunately, a "feature" of a UI toolkit we are using. If this happens again, you
by Polar Navy Support
- PolarView NS
The hang up occurs because an error dialog box may occasionally be placed behind the download dialog (most often it will originally appear on top, but move below if user clicks on the dialog). You can find the error dialog box by moving windows aside, and close it - at which point PolarView will continue working. However, that does not address the core issue of connectivity.
The error suggests
by Polar Navy Support
- PolarView NS
As I understand it, Apple is discontinuing support for 32 bit applications in the Mac Appstore and adding warnings for the existing applications. It sounds like 32 bit applications that are available directly from developers are not imminently in danger.
Since making 64 bit version available provides no benefit to our product users, nor any additional features or improvements to the applicatio
by Polar Navy Support
- PolarView NS
Could you please do the following (requires screen shots, assumes you are using Windows version):
1. In the Chart Download dialog select a specific single chart from the "Polar Navy" list, (let's say GB400737)
Take a screen capture of the entire Chart Manager at this point (including the download directory) and attach here.
If the complete name of the download directory is not v
by Polar Navy Support
- PolarView NS
As an update, current (April) data set from UKHO does not include chart GB40864B either.
The following are the charts with similar names that are included:
GB40862A Approaches to Porthcawl
GB40862B Swansea Bay
GB40863A England - West Coast - River Severn - Avonmouth to Sharpness & Hock Cliff
GB40864A Barry and Cardiff Road and Approaches
by Polar Navy Support
- PolarView NS
Could you please post a screen capture showing POI configuration window - under POI Manager->Configure->POI Types tab.
by Polar Navy Support
- PolarView NS
Thanks, Jim.
POI data in general is an important asset to a number of users. Maintaining access to Active Captain data and, better yet, adding more/different data sources, would be something we would very much like to do.
As far as current issue is concerned, the agreement that we must accept in order to gain access to API documentation is extremely skewed and risky, in particular for a ve
by Polar Navy Support
- PolarView NS
We would love to add new POI sources.
The PolarView POI data format has been available in open source form from the start. Anyone can produce a compatible POI data set. (This was the link posted sometime in 2011 - )
Alternatively, any data sources that want to work with PolarView are very welcome (provided they come with reasonable licensing requirements, which is not difficult - we are n
by Polar Navy Support
- PolarView NS
That depends on what version of PolarView you are using.
- If you are using an earlier copy of version 3.0, you can continue using your current license.
- If you need to upgrade from version 2.x, you will need a new license.
Note, that our current ActiveCaptain access is being discontinued by Garmin in May. If you plan to buy a license solely to access ActiveCaptain data, it will only provi
by Polar Navy Support
- PolarView NS
1. You need to download and install a current version of PolarView. Due to changes on the ActiveCaptain/Garmin servers previous versions are no longer supported. To download PolarView visit this page:
2. Note that our access to ActiveCaptain is being discontinued by Garmin in May. See relevant thread in this forum.
by Polar Navy Support
- PolarView NS
That is correct. New users receive a 30 day trial access to PolarView and US chart downloads. 30 days start at account registration time.
by Polar Navy Support
- PolarView NS
Please see this article for details:
by Polar Navy Support
- PolarView NS
Please do not post in the announcements section. Please also note that this is a technical support forum, and as such I would prefer to keep it dedicated to technical support issues.
- I am not sure how you would know what was sent to us by Garmin.
- The announcement is correct, and based on the notification we received. Garmin is discontinuing the current ActiveCaptain service on May 23r
by Polar Navy Support
- PolarView NS
Our charts from UKHO are updated twice a year, about October and April. In October UKHO data set there is no chart GB40864B. If this chart is present in a data provided to us in April, it should be made available at that time.
Intermediate partial updates are not really possible as chart set needs to remain consistent.
by Polar Navy Support
- PolarView NS
We were just notified by Garmin that ActiveCaptain data will be discontinued on May 23, 2018.
Please see our announcement here:
by Polar Navy Support
- PolarView NS
We received the following notice from Garmin wrt. ActiveCaptain data availability:
"As permitted by our existing agreement, the current product will be discontinued on May 23, 2018 and will no longer be available. Due to General Data Protection Regulation (GDPR) requirements we are unable to keep this product. This letter is providing you notice of termination of that product and our exis
by Polar Navy Support
- Announcements
PolarView is a navigation software, and as such supports tide and current information. It is primarily user's responsibility to provide chart, tide and other data for the software to display. We are not a chart company, and do not produce or maintain chart or other data.
As a convenience to users, and at cost of licensing from the source, we provide built in downloads of chart data for areas
by Polar Navy Support
- PolarView NS
There are no automatic upgrades in PolarView.
If you want to use version 3.0 you need to download and install it. Note that once you upgrade to 3.0 you will need to obtain a new product license. See this previous thread for details:
by Polar Navy Support
- PolarView NS
- What setting do you have selected under View->Chart Type menu?
- What happens if you double-click on one of these charts in Chart Manager?
- Could you please attach a screen capture showing
1. Chart Manager with these charts in the list.
2. Main chart window with the area covered by one of these charts centered
by Polar Navy Support
- PolarView NS
1. Charts GB51827A and GB50806B have been discontinued in the most recent (October) update from UKHO. Our chart set was updated but index file was not, hence you still saw them in the download list. It has been corrected now.
2. Specific coverage questions are best directed to UKHO. We resell charts provided by them, subject to license and within the general UK chart area. If a certain area is
by Polar Navy Support
- PolarView NS
PolarView 3.0 licensing has changed.
Please see the following article for additional information:
If you have existing PolarView 2.0 installation, they should continue working. If your activation code has activations remaining, they can be used to activate additional copies of PolarView 2.0.
If you download and install PolarView version 3.0 you can:
1. Pay for the annual subscriptio
by Polar Navy Support
- PolarView NS
RTOFS support has been suspended pending further notice. The original model data is no longer available. While NOAA has new data, its format and delivery is very different and requires non-trivial development effort to integrate. It is on the TODO list, but no estimate on time for now.
by Polar Navy Support
- PolarView NS
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